PRIVACY POLICY – YOUR SMART ENERGY B.V.

Last updated: October 2026

YOUR SMART ENERGY B.V. (trading under the international brand name YOURSMART.ENERGY), registered at Victoriameer 5, 3825 Amersfoort, The Netherlands, is responsible for the processing of personal data as outlined in this privacy policy.

Contact details:
Website: https://yoursmart.energy
Address: Victoriameer 5, 3825 Amersfoort, The Netherlands
Email: info@yoursmart.energy

1. Personal Data We Process
   YOUR SMART ENERGY B.V. processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process via our contact, consultation, and quotation forms:

• First and last name
• Email address
• Phone number
• Address details (postal code, house number, city)
• Technical configuration data (as entered into our online calculator and temporarily stored in your browser's sessionStorage, including the number of solar panels, household consumption, home battery capacity, and electric vehicle battery capacity).

2. Special and/or Sensitive Personal Data We Process
   Our website and/or service does not intend to collect data from website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. If you are convinced that we have collected personal information from a minor without consent, please contact us at info@yoursmart.energy, and we will promptly delete this information.
3. Purpose and Legal Basis for Processing Personal Data
   YOUR SMART ENERGY B.V. processes your personal data for the following purposes:

• To contact you (via phone or email) in order to execute our premium services and schedule consultation audits.
• To inform you about changes to our services, subscription structures, and hardware infrastructure.
• To prepare a custom energy ROI analysis or a SMART consultation audit based on the data you entered into our calculator (Legal basis: Execution of an agreement or legitimate interest).

4. Automated Decision-Making
   YOUR SMART ENERGY B.V. does not make decisions based on automated processing that could have (significant) consequences for individuals. This refers to decisions made by computer programs or systems without human intervention (for example, an advisor from YOUR SMART ENERGY B.V.). The calculations provided by our online calculator are strictly indicative and do not constitute binding financial advice.
5. Data Retention Periods
   YOUR SMART ENERGY B.V. does not store your personal data longer than strictly necessary to realize the purposes for which your data is collected. We apply the following retention periods:

• Quotation requests and contact forms: 7 years (in compliance with the statutory fiscal administration retention obligations for Dutch corporations).
• Temporary calculator data (sessionStorage): This technical data is strictly stored locally within your own browser session and is automatically completely cleared as soon as you close your browser tab or window.

6. Sharing Personal Data with Third Parties
   YOUR SMART ENERGY B.V. does not sell your data to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a statutory obligation. We conclude a data processing agreement with companies that process your data on our behalf (such as our hosting provider) to ensure the same level of security and confidentiality of your data.
7. Cookies, or Similar Techniques, That We Use
   YOUR SMART ENERGY B.V. exclusively uses functional cookies and analytical cookies that do not infringe upon your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone upon your first visit to this website. The cookies we use are necessary for the technical operation of the website, the temporary transfer of calculator data, and your ease of use. They ensure that the website functions correctly and remember your preference settings.

Because we have configured Google Analytics via Rank Math to be completely privacy-friendly and anonymous in strict compliance with the guidelines of the Dutch Data Protection Authority (IP addresses are anonymized and data sharing with Google for advertising purposes is disabled), our website is legally exempt from displaying a tracking cookie banner. You can opt out of cookies by configuring your internet browser to stop storing cookies.

8. Data Access, Rectification, or Deletion
   You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent to data processing, object to the processing of your personal data by YOUR SMART ENERGY B.V., and exercise your right to data portability. You can send a request for access, correction, deletion, or data transfer directly to info@yoursmart.energy.
9. How We Secure Personal Data
   YOUR SMART ENERGY B.V. takes the protection of your data extremely seriously and implements appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Our website utilizes a secure SSL connection (HTTPS) to ensure that your data streams are transmitted encrypted. If you have the impression that your data is not properly secured or if there are indications of misuse, please contact us immediately at info@yoursmart.energy.